Terms and Conditions
Unfortunately, EBB will not be responsible for any lost packages. In the event that your package happens to get lost please contact USPS directly. Once a package is picked up or turned in to USPS, EBB cannot be held responsible.
For questions please call USPS directly 1-800-275-8777 with the tracking number or enter your tracking number via the USPS website.
EBB is not responsible for any “undelivered” items marked “delivered” by USPS. However, if this is the case, please contact USPS first to get more information on this package. Please make sure to file a claim on your end first before reaching out to us.
Once the shipment has been picked up and scanned out of our location, we are not liable to contact USPS. Please contact USPS to get more information on this package and file a claim.
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